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Homeowner Assistance

Let’s work together to find a solution.

Help is available for homeowners experiencing payment difficulties. There may be possible solutions to help manage your situation, and the most important step you can take is to reach out for help today.

Get started by submitting your contact information or call 915-593-3111. Toll free (1-800-333-7662)

Our goal is to help keep you in your home.

If you have questions and/or concerns about the status of your Homeowner Assistance request, submit your contact information or call 915-593-3111. Toll free (1-800-333-7662).

Send your loan counselors a message today.

Once you have completed this expression of interest, your information will be sent to Rocky Mountain Mortgage and a representative will contact you by telephone or email by the next business day. By submitting your expression of interest you are consenting to receive telephone calls or emails from Rocky Mountain Mortgage.

Get a FREE, No Obligation Consultation

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We have helped more than 26,000 El Paso families realize their dream of HOMEOWNERSHIP.

Get a FREE, No Obligation Consultation
Mortgage Call to Action Icon

We have helped more than 26,000 El Paso families realize their dream of HOME OWNERSHIP.

Get a FREE Consultation

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Texas Mortgage Banker Consumer Disclosure: PURSUANT TO THE REQUIREMENTS OF SECTION 157.007 OF THE MORTGAGE BANKER REGISTRATION AND RESIDENTIAL MORTGAGE LOAN ORIGINATOR ACT, CHAPTER 157, TEXAS FINANCE CODE, YOU ARE HEREBY NOTIFIED OF THE FOLLOWING: CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE, SIGN AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.

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