Call Us Today
(915) 593-3111 

Error Resolution and Information Requests:

If you think there is an error on your statement or have a request for information, write to us at:

Rocky Mountain Mortgage Company
PO BOX 370137
El Paso TX 79937

In your letter, give us the following information:

Rocky Mountain Mortgage Company will respond within 30 days of receiving your notice of error or request.

Get a FREE, No Obligation Consultation

Mortgage Call to Action Icon

We have helped more than 26,000 El Paso families realize their dream of HOMEOWNERSHIP.

Get a FREE, No Obligation Consultation
Mortgage Call to Action Icon

We have helped more than 26,000 El Paso families realize their dream of HOME OWNERSHIP.

Get a FREE Consultation

El Paso Association of Realtors Logo
Better Business Bureau Logo
Equal Housing Opportunity Logo
Equal Housing Lender Logo

Texas Mortgage Banker Consumer Disclosure: PURSUANT TO THE REQUIREMENTS OF SECTION 157.007 OF THE MORTGAGE BANKER REGISTRATION AND RESIDENTIAL MORTGAGE LOAN ORIGINATOR ACT, CHAPTER 157, TEXAS FINANCE CODE, YOU ARE HEREBY NOTIFIED OF THE FOLLOWING: CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE, SIGN AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEB SITE AT WWW.SML.TEXAS.GOV.

Scroll to Top